PHONE:
EMAIL:
LOCATION:
Ketchikan | Wrangell | Petersburg | Juneau
Our job is to make yours easier!
ABOUT US
COMPUTER HQ & HQ DESIGN IS LOCALLY OWNED AND OPERATED. OUR TECHNICIANS ARE ALASKAN GROWN LIFE-LONG RESIDENTS.
WE PLEDGE:
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TO THE BEST OF OUR ABILITY, TO ACT AT ALL TIMES IN A MANNER APPROPRIATE OF A COMPUTER REPAIR TECHNICIAN.
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TO FULFILL OUR DUTIES WITH THE CUSTOMER'S BEST INTERESTS IN MIND.
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TO INFORM OUR CUSTOMERS OF ALL COSTS PRIOR TO PERFORMING WORK, WHENEVER POSSIBLE.
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RESPECT OUR CLIENT'S PRIVACY AND NEVER DIVULGE CLIENT INFORMATION TO ANYONE ELSE.
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MAINTAIN THE INTEGRITY OF OUR CLIENT'S DATA.
"OUR JOB IS TO MAKE YOUR JOB EASIER! WE PROVIDE IMMEDIATE RESPONSE TO
TECHNICAL ISSUES AND DO OUR BEST TO RESOLVE THEM IN A TIMELY MANNER."
- KYLE QUINN, OWNER, COMPUTER HQ
WHAT PEOPLE SAY
"Computer HQ is a fantastic small business to work with, and able to solve all of the computer issues we've had locally at our tour company. From the simple to complex, Kyle, Austin, and the team can get it done! I would highly recommend them to anyone searching for personable service with professional quality."
— Jamie Palmer, Sales Manager, Allen Marine Tours
WE RELY HEAVILY ON YOUR REVIEWS. PLEASE CLICK BELOW TO LEAVE US A REVIEW ON YELP! THANK YOU FOR YOUR TIME!
FREQUENTLY ASKED QUESTIONS. NEED TO INQUIRE FURTHER? SEND US A MESSAGE FROM THE CONTACT PAGE AND WE'LL REPLY AS SOON AS POSSIBLE.
FAQ
DO I HAVE TO MAKE AN APPOINTMENT?
NO, YOU CAN WALK IN TO OUR STORE AND DROP OFF ANY DEVICE. IT WILL BE COMPLETED IN THE ORDER OF DEVICES RECEIVED. IF YOU NEED IT DONE AT A CERTAIN TIME, YOU CAN CALL AND SCHEDULE A SPECIFIC SLOT.
CAN I GET SAME-DAY SERVICE?
YES AND NO. THIS DEPENDS ON THE TYPE OF REPAIR NEEDED AND IF WE HAVE THE NECESSARY PARTS IN STOCK FOR YOUR DEVICE. WE'LL INFORM YOU ONCE WE HAVE RUN A DIAGNOSTIC, WHETHER SAME-DAY SERVICE IS POSSIBLE
TURN AROUND TIME?
OUR AVERAGE TURN-AROUND TIME IS USUALLY 4 - 5 BUSINESS DAYS. IN SOME CASES WE CAN ACCOMMODATE A RUSH SERVICE IF THE NECESSARY PARTS ARE IN STOCK. IF YOU NEED A DEVICE/COMPUTER FASTER, REQUEST RUSH SERVICE AND IF THE NEEDED PARTS ARE IN STOCK, WE CAN NORMALLY HAVE IT BACK TO YOU IN 24 HOURS. *ADDITIONAL FEE MAY BE APPLIED.
HOW DO I SCHEDULE AN ON-SITE/IN-HOME SERVICE?
PLEASE CALL US 907-220-3651 OR MESSAGE US FROM THE CONTACT PAGE SO WE CAN SCHEDULE A TIME AND DATE FOR SERVICE. YOU CAN ALSO SCROLL TO THE BOTTOM OF THIS PAGE AND REQUEST AN APPOINTMENT.